Privacy Policy
What personal information Atlas Holidays handles, how enquiries work and how to contact us about privacy.
Published: 14 October 2026
1. Business responsible for customer information
Atlas Holidays uses customer information to respond to travel requests and coordinate agreed services. You can contact us at support@atlasholidays.in or the address published below.
2. Information that you provide
You may choose to provide your name, phone or messaging contact details, email address, country, travel dates, destination, group size, itinerary preferences and other information needed for a requested tour. Please do not send identity documents, payment card details, medical details or other sensitive information unless necessary for an actual agreed service and you understand why it is needed.
3. How the website enquiry form works
The enquiry form prepares a message on your device. When you choose to continue, it opens an external messaging service. We receive the enquiry only if you send it using that service. You can also call or email us directly. Our website does not accept online payments.
4. Why we process details
- Answer travel enquiries and prepare quotations.
- Discuss availability and communicate booking terms.
- Coordinate services you agree to book with appropriate third-party suppliers.
- Provide support, process payments and refunds where relevant, keep necessary business records, and meet applicable legal obligations.
5. Service providers and international transfers
To arrange an agreed itinerary, we may share relevant booking information with guides, drivers, accommodation providers or other suppliers. The external messaging provider and our website hosting provider may process communications or technical usage data under their own terms. Some processing may occur outside India. We do not sell customer enquiry details to advertisers.
6. Cookies and tracking
At publication, this site does not include analytics or advertising tracking scripts. Hosting services may process technical information. Please read our Cookie Policy for further details. We will update our disclosures if the website technology changes.
7. Storage and security
We keep customer communication and booking records for as long as reasonably needed for services, customer care, legitimate business administration and legal requirements. We take reasonable measures to protect them, but internet communications cannot be guaranteed completely secure.
8. Your choices and privacy requests
You may contact us to request access, correction or deletion of personal information where applicable, or to ask us to stop optional follow-up messages, subject to legitimate obligations to retain records. We may verify identity before processing sensitive requests.
9. Minors and policy updates
Parents or guardians should make enquiries for minors. We may revise this policy to reflect actual service, technology or legal changes, and display an updated publication date.